Contact Us

Last updated: 26 October 2026

Mercinova
18 Rue Joseph Serlin, Lyon, 69001, France
Email: info@mercinova.my
Phone: +33 6 65 20 04 72
Service hours: Monday–Friday, 9:00 AM–6:00 PM CET

We answer questions about orders, delivery, returns, refunds and payments. If you are writing about an order, please include your order details so we can locate it quickly.